Dread Email
The preferred method for support requests and private/urgent messages. Our staff monitors this email daily:
- Navigate to the DNMX service
- Write and send an email describing your issue. Our email is [email protected]
- Include relevant details but never personal information
- Responses typically within 24-48 hours
Private Message
For sensitive matters, you may contact verified staff members:
- Locate a moderator's post in any official subdread
- Click their username and select "Send Message"
- Always encrypt messages with their PGP key
- Include your public key if you want an encrypted reply
Urgent Security Issues
For reporting critical security vulnerabilities:
- Compose a PGP encrypted message to our security team
- Use key fingerprint:
1DF8 4F92 5AD9 B1F0 B8C6 C5E6 6879 7AB1 2FE6 D50D
- Subject line: "Security Report - [brief description]"
- Include detailed reproduction steps